Utilities

Positive Response / Ticket Check

Positive Response for NDOC utilizes the Ticket Check system – click HERE to see an InfoGraphic explaining this process!

NEW Status Code!

There is a new status code available for member utilities and locators to use when statusing tickets!

  • Code 5 – Survey Request Completed (As-built drawings, sketches and/or utility maps provided). – This option can ONLY be used by locators when statusing a survey locate request.

Please click HERE for more details on the new and existing statuses!


The Different Ticket Types

Routine

This ticket is used for new requests in which the 48-hour notice, excluding weekends and holidays, is provided.

Emergency

These are tickets that do not provide the 48-hour notice and where work will be done immediately. In an EMERGENCY, Operators are to respond as soon as practical. ALSO: emergency tickets cannot be processed through ITIC.

Respot

This is used for update tickets where no information will change.

Modify

This is used for update tickets where information on the ticket will be changing.

Meet

In ND meet requests are not guaranteed. You can request an appointment to meet with the utilities but marking instructions must still be provided in case the utilities do not respond to this request.

Survey

Used for non-excavation locate requests (ie. Design, engineering, etc.), which allows for electronic data exchange and has a longer locate window (5 days). For more information, please see ND Century Code 49-23-04.1.

Image of the IMAP logo

Click HERE to start using IMAP to manage your database.

For more information on IMAP, please contact Austin Saling at 563-884-7763 or asaling@occinc.com.

Avoid Damages to Your Underground Facilities by Following These Three Steps:

  • If you have underground facilities, you are required to be an NDOC member.
  • Remember to update your database information regularly.
  • You can update your notification area by using IMAP.
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