Resources & Education

Tutorial Videos

Here you can find various manuals and materials to help you with all aspects of filing locate requests through ITIC and database administration through IMAP.

ITICnxt

Provides a complete walkthrough on processing a locate request.

ITICnxt Advanced Search

Explains how to access and use the Advanced Search location tool.

ITICnxt Drawing Tools

Explains the available drawing tools and how to choose the right one for the job.

ITICnxt Filtering Ticket List

Shows you how to organize and filter your ticket list.

ITICnxt Job Profiles

Explains how to create and use Job Profile to auto-fill information on multiple locate requests.

ITICnxt Splitting Jobs

Provides an explanation on how to group and organize locate requests with the Jobs feature.

ITICnxt Business Rules

Explains how business rules affect your ITICnxt experience.

ITICnxt Map Tools

Provides a tutorial on map controls, map viewing and other map tools.

ITICnxt Updates & Re-Spots

Provides a brief explanation on reprocessing your locate requests with ITICnxt.

IMAP

North Dakota One Call will now display the Expiration Date for each valid ticket.

The Expiration Date is the date the ticket will no longer be valid. This date will be displayed under the Work to Begin Date listed on the ticket in the email copy of the ticket, Search and Status, and Excavator Ticket Management.

If you are member facility and would like to receive this new information on the tickets you receive, please contact ialead@occinc.com to request this enhancement.

Manuals

NDOC Handbook

ITICnxt Manual

IMAP Manual

Forms

Pre-Call Locate Request Form

Fill Out This Form and Give Us a Call!
NDOC Ticket Format Sheet

NORTH DAKOTA CENTURY CODE 49-23

DIRECT LINK TO ND LAW Chapter 49-23: CLICK HERE

APWA Color Code

Image of the Color Codes