Call Us At:

800-795-0555 or 811


You can also file your locate requests 24/7 using our ITIC system by clicking the appropriate link on the home page!

Interactive ITIC Training


Contact Ryan Schmaltz at ryans@occinc.com to request access to the interactive training or to schedule a webinar or in-person training.

Utilities


< Click HERE to start using IMAP to manage your database!

 

For more info regarding IMAP, contact Cindy Haines in the center at 

563-884-7763, or email her HERE.


 

Positive Response / Ticket Check

Positive Response for NDOC utilizes the Ticket Check system - click HERE to see an InfoGraphic explaining this process!

 

NEW Status Code!

There is a new status code available for member utilities and locators to use when statusing tickets!

 

  • Code 4: No Locate-Spoke to Excavator, Excavation completed.


Please click HERE for more details on the new and existing statuses!

 


The Different Ticket Types

Routine

This ticket is used for new requests in which the 48 hour notice, excluding weekends and holidays is provided.

 

Emergency

These are tickets that do not provide the 48 hour notice and where work will be done immediately. In an EMERGENCY, Operators are to respond as soon as practical - ALSO - Emergency tickets cannot be processed through ITIC.

 

Respot

This is used for update tickets where no information will change.

 

Modify

This is used for update tickets where information on the ticket will be changing.

 

Meet

In ND meet requests are not guaranteed. You can request an appointment to meet with the utilities but marking instructions must still be provided in case the utilities do not respond to this request.

 

Survey

Used for non-excavation locate requests (ie. Design, engineering, etc.), which allows for electronic data exchange and has a longer locate window (5 days). For more information, please see ND Century Code 49-23-04.1.

 


 

UTILITY/OPERATOR FAX NOTIFICATION IS GOING AWAY

Fax notification will be going away by December 31st. Please contact Ryan Schmaltz at ryans@occinc.com to find out more information.  

 

 


Avoid Damages To Your Underground Facilities By Following These 3 Steps:

  • If you have Underground Facilities you are required to be a member of NDOC
  • Remember to update your data base information regularly
  • You can update your notification area by utilizing IMAP. For more information please contact Cindy Haines at 563-884-7763.

 


 

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