Call Us At:

800-795-0555 or 811

You can also file your locate requests 24/7 using our ITIC system by clicking the appropriate link on the home page!

Interactive ITIC Training

Contact Ryan Schmaltz at to request access to the interactive training or to schedule a webinar or in-person training.

North Dakota One Call will now display the Expiration Date for each valid ticket.

The Expiration Date is the date the ticket will no longer be valid. This date will be displayed under the Work to Begin Date listed on the ticket in the email copy of the ticket, Search and Status, and Excavator Ticket Management.


If you are member facility and would like to receive this new information on the tickets you receive, please contact to request this enhancement.


Resources & Education

Greetings! We will be uploading various Manuals and other helpful materials to help you with all aspects of filing your Locate Requests using ITIC, as well as Database Administration using IMAP!



NDOC Handbook
Adobe Acrobat document [4.4 MB]
ITICnxt Manual
Adobe Acrobat document [20.9 MB]
IMAP Manual
ND IMAP Manual April2014.pdf
Adobe Acrobat document [4.4 MB]

ITIC Training - With Ryan Schmaltz

Learn the ins and outs of filing locates requests online using ITIC! Learn Mapping skills and other important information - CLICK HERE to email Ryan Schmaltz to find out more about dates, times and locations, or to have access to the Interactive ITIC Training.



Tutorial Videos


Provides a complete walkthrough on processing a locate request.

ITICnxt Advanced Search

Explains how to access and use the Advanced Search location tool.

ITICnxt Drawing Tools

Explains the available drawing tools and how to choose the right one for the job.

ITICnxt Filtering Ticket List

Shows you how to organize and filter your ticket list.

ITICnxt Job Profiles

Explains how to create and use Job Profile to auto-fill information on multiple locate requests.

ITICnxt Splitting Jobs

Provides an explanation on how to group and organize locate requests with the Jobs feature.

ITICnxt Business Rules

Explains how business rules affect your ITICnxt experience.

ITICnxt Map Tools

Provides a tutorial on map controls, map viewing and other map tools.

ITICnxt Updates & Re-spots

Provides a brief explanation on reprocessing your locate requests with ITICnxt.



Pre-Call Locate Request Form

Fill Out This Form and Give Us a Call!
NDOC Ticket Format Sheet.pdf
Adobe Acrobat document [13.5 KB]

APWA Color Code

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