ITIC and IMAP

ITIC

ITIC is One Call Concepts, Inc's premier software application for filing locate requests over the internet. It will allow you to receive a list of member utilities affected in your excavation area as well as an emailed copy of your completed locate request.

There are several benefits to using ITIC:

• You will be able to file locate requests anywhere you have an internet connection.
• ITIC is available as a series of web pages, so no software program will need to be installed on your computer.
• As fast as you can type is as fast as you can process your locate request.
• The system is easy to learn; ITIC asks the same questions we ask if you call in over the phone, so if you've ever called in before, you'll know how to enter the same information in ITIC!
• You can process nearly any type of ticket you could process over the phone.
• You can also view and print tickets any time of the day or week!

If you're an excavator, click here!

If you're a homeowner, click here!

IMAP (for utilities)

North Dakota One Call has a tool designed to make maintaining your notification database much easier - IMAP is an on-line tool that will allow you to access and review your database, modify it as you see fit and queue up the changes for activation on a date you determine.

You have all the tools at your disposal that are available in the one call center – the only difference is you can use them any time you want to, day or night.

Documentation is available on-line and training and support is available through the North Dakota One Call Center.

IMAP will put your entire database in your control, any time of the day or night!

To utilize IMAP please contact Cindy Haines at ialead@occinc.com.