Call Us At:

800-795-0555 or 811

You can also file your locate requests 24/7 using our ITIC system by clicking the appropriate link on the home page!

Interactive ITIC Training

Contact Ryan Schmaltz at to request access to the interactive training or to schedule a webinar or in-person training.


The Different Ticket Types


This ticket is used for new requests in which the 48 hour notice, excluding weekends and holidays is provided.



These are tickets that do not provide the 48 hour notice and where work will be done immediately. In an EMERGENCY, Operators are to respond as soon as practical - ALSO - Emergency tickets cannot be processed through ITIC.



This is used for update tickets where no information will change.



This is used for update tickets where information on the ticket will be changing.



In ND meet requests are not guaranteed. You can request an appointment to meet with the utilities but marking instructions must still be provided in case the utilities do not respond to this request.



Used for non-excavation locate requests (ie. Design, engineering, etc.), which allows for electronic data exchange and has a longer locate window (5 days). For more information, please see ND Century Code 49-23-04.1.


Important Law Changes for Excavators

  • Site Identification/White Lining – Requires the excavator to do one of the following; white marking, project staking, provide a detailed drawing, or provide a map of the excavation area. Site identification is not required if;
    1. Working at a single street address and the excavator provide a precise description of the excavation area,
    2. Emergency excavation requests, or
    3. Meet requests
  • Size of a ticket – A request for location is limited to an area not exceeding three contiguous city blocks within an urban area or an area of four contiguous quarter sections or five linear miles in a rural area.
  • Locate Times/Waiting period – Changes to start time of the locate period as the later of:
    1. 48 hours beginning at 12:01am the day after the request is submitted to the notification center, plus any 24 hourextension provided through the notification center, or
    2. The period between the submission of the locate request to the notification center and the noted date and time of excavation;




Click here to see all of the August 1st 2017 changes.


Avoid Damages by Following These 5 Steps:

  • White Flag the Excavation Site
  • Call 811 Before You Dig
  • Wait the Required Amount of Time
  • Respect The Marks
  • Dig With Care and Look for the Below Marks



ND One Call Center is open 24 hours, seven days a week. North Dakota recognizes the following holidays:


Holiday Schedule and Hours of Operation

New Year’s Day

January 1

Dr. MLK Jr. Day 3rd Monday in January

Presidents Day

3rd Monday in February

Good Friday

Friday before Easter

Memorial Day

Last Monday in May

Independence Day

July 4

Labor Day

1st Monday in September

Columbus Day

October 12

Veterans Day

 November 11


4th Thursday in November

Christmas Day December 25


ND One Call Center has adopted a “Holiday Substitution Policy” so that excavators and operators are better aware, in advance, of what days ND One Call Center will observe all holidays. If a holiday falls on a Saturday, ND One Call Center will observe the Friday before as the holiday; if it falls on a Sunday, ND One Call Center will observe the Monday after as the holiday.

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